Casino007 Terms and Conditions

Welcome to Casino007. These Terms and Conditions govern your use of our website, casino007.co, and all services we provide. By creating an account with us, you confirm that you have read, understood, and agree to be bound by these terms. At Casino007 Casino, we reserve the right to amend these terms at any time, and continued use of our platform constitutes acceptance of any changes.

Who We Are

Casino007 is operated by ChapChap Technologies Ltd, a company registered in Hamchako, Mutsamudu, The Autonomous Island of Anjouan, Union of Comoros, with registration number 15788. We also operate under the Costa Rican entity 3-102-942052 SRL. Our group portfolio includes 7Gold, Zino Casino, Aztec Paradise, Mr Jones, Jackpot Latino, Zangabet and Megaways VIP. We hold a licence issued by the Government of the Autonomous Island of Anjouan under the Computer Gaming Licensing Act 007 of 2005, licence No. ALSI-202409025-FI12, as well as licence No. ALSI-202510008-FI1 (type b2c), valid from 16.10.2025 to 15.10.2027, covering our domain. We operate under the laws of Anjouan, and we do not hold a UK Gambling Commission licence. By using our services, you accept that disputes will be governed by Anjouan law.

Eligibility and Registration

To use Casino007, you must be at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. We do not accept players from Austria, France and its territories, Germany, Spain, Union of Comoros, USA and its territories, Ukraine, Belarus, FATF blacklisted countries, or any jurisdiction we deem prohibited. We target players primarily in the UK and Australia, and our services are offered in English only. When you register, you must provide accurate, complete and current information. We require registration and verification before you can withdraw funds, and documents must be supplied within 5 business days of our request. We may also require phone verification. We do not offer a no account casino experience - full registration and identity checks are mandatory.

Use of VPN

We allow the use of a VPN, proxy or similar service at your own risk. However, we accept no responsibility for games failing to load or for any issues with identity and location verification caused by such tools.

Deposits, Currencies and Payment Methods

We support EUR, USD, GBP, AUD, CAD, CHF, SEK, NOK, DKK and ZAR, though our storefront runs in AUD. If you deposit in another currency, we convert it using the oanda.com daily rate or the relevant payment processor rate. The minimum deposit to qualify for any bonus is 20 EUR/USD/GBP/AUD/CAD/CHF, or 250 SEK/NOK/ZAR/DKK. We accept bank cards, bank transfer, Apple Pay, Google Pay, Paysafecard, Neteller, cryptocurrencies and various local methods depending on your country. We do not accept third-party payments under any circumstances.

Withdrawals

Our minimum withdrawal amount is 100 EUR per transaction. We process withdrawals via bank transfer, cryptocurrencies and credit card, and we reserve the right to change the withdrawal method at our discretion. Payouts are only made to an account matching the name and address on your Casino007 account. Our withdrawal limits are tier-based:

• Depositors: 2500 EUR weekly, 10 000 EUR monthly
• VIP: 4000 EUR weekly, 16 000 EUR monthly
• VIP Sapphire: 4500 EUR weekly, 18 000 EUR monthly
• VIP Gold: 5000 EUR weekly, 20 000 EUR monthly
• VIP Diamond: 7000 EUR weekly, 25 000 EUR monthly

Higher limits may be requested through your VIP manager. We decline any request above the applicable limit and return the funds to your balance. The maximum winnings we allow from your first deposit are capped at 25x the deposited amount. All deposits are subject to a wagering requirement of x3 before withdrawal, except for players from Belarus, Ukraine, Russia, Uzbekistan, Azerbaijan, India and Pakistan, where real money wagering is x20. We charge a 50 EUR administration fee per chargeback.

Processing Times

We require supporting documents within 5 business days of our request, after which we process the request within 5 further business days. We process withdrawals on Tuesdays and Fridays only. Once your request is verified, we complete processing within 1 business day of receiving your documents, and funds generally arrive within 3 to 10 business days depending on your chosen method.

Bonuses and Promotions

We automatically credit four deposit bonuses to new players: 400% on your first deposit, 100% on your second, 100% on your third, and 200% on your fourth. The minimum qualifying deposit is 20 EUR/USD/GBP/AUD/CAD/CHF or 250 SEK/NOK/ZAR/DKK. Each bonus, together with the deposit, carries a x30 wagering requirement, and we set a maximum bet of 10 AUD per round while any bonus is active. Bonus funds may only be used on video and classic slots - table games, card games and live casino are forbidden while your bonus balance is active. We cap maximum cashout at x20 of your deposit, and we automatically remove anything above this threshold. Your bonus deactivates once your balance falls to 0.1 or below. We allow only one active bonus at a time, and you may cancel a bonus only before placing your first bet. We remove bonus funds from accounts inactive for more than 15 days.

VIP and Loyalty Rewards

From your fifth deposit onwards, we move you to tier-based reload bonuses. We offer daily cashback according to your VIP tier: Bronze 5% up to 500 AUD, Silver 10% up to 2000, Sapphire 12.5% up to 4000, Gold 15% up to 7500, and Diamond 20% up to 20 000 AUD daily. Cashback carries a x10 wagering requirement and a 25x maximum win cap. We run weekly tournaments with prize pools up to 50 000 AUD, and we offer reload bonuses ranging from 50% at Bronze to 150% at Diamond, delivered 2 to 7 times weekly depending on your tier. From Silver upwards, we provide weekly free bonuses of up to 35 AUD or 35 spins, rising to 200 at Diamond. No-deposit bonuses carry x60 wagering (x45 at Sapphire) and require a deposit before any withdrawal; maximum winnings range from x5 at Bronze to x30 at Diamond, and they are valid only on Gamebeat, Mascot, Platipus, ReadyPlay, Retrogaming, Spinomenal, Wizard and Yggdrasil slots. Our loyalty bonuses cash out between x20 and x150 of the bonus amount depending on your tier.

Our Game Library

We offer over 15 994 games in total, including 15 204 slots and 790 live dealer tables, supplied by 78 providers such as Pragmatic Play, Evolution, Play'n GO, Nolimit City, Red Tiger and many more. Our live casino features Evolution, Pragmatic Play Live, Vivo, LuckyStreak, XPro Gaming, SA Gaming, BetGames Live and TVBET. We provide dedicated pages for Megaways, jackpots, Hold and Win, and Book slots, along with blackjack, roulette, baccarat, scratch cards, bingo, dragon tiger and tournaments. We publish a separate jackpots page, though we do not disclose specific counts or titles.

Customer Support

We provide live chat and email support 24/7 in English. You can reach our team at [email protected] at any time with questions regarding your account, deposits, withdrawals or bonuses.

Our Right to Suspend or Terminate Accounts

We reserve the right to suspend or close your account if we suspect fraud, breach of these terms, multiple accounts, or any activity that violates our policies. We may also request additional verification at any stage of your relationship with us, and we may withhold withdrawals until such verification is complete.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our business, regulatory requirements, or operational practices. We encourage you to review this page regularly. Your continued use of Casino007 after any changes constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about these Terms and Conditions, our bonus policies, or our withdrawal procedures, please contact our support team via live chat or email at [email protected]. We are available around the clock to assist you.